ServiceDesk Lite 2015 (Free Service CRM) 1.1
Free Version
Publisher Description
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to customer complaints,
Usually lot of paperwork needs to be done to manage service contracts and customer complaints.
Service management is made simpler with Service Desk Lite.
Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.
Features
Service contracts
Easily manage service contract or AMC details.
It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call.
Register complaint
You may receive customer complaints from various sources, such as email, telephone, web etc.
Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.
Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description.
Assign complaint to service executive
After complaint is received it is assigned to service executive.
Assigning complaint to service executives ensures every complaint is attended.
It also helps to analyze and promptly allocate complaint to the service personnel.
In Service Desk Lite complaint assignment is quiet simple.
You get the pending list of complaints that are yet to be assigned.
Complaint Closure
This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.
Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.
You can track details such as status of complaint, action taken to resolve issue.
& more..
Download,Install & Get started
About ServiceDesk Lite 2015 (Free Service CRM)
ServiceDesk Lite 2015 (Free Service CRM) is a free software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English. It was last updated on 02 April, 2024. ServiceDesk Lite 2015 (Free Service CRM) is compatible with the following operating systems: Windows.
The company that develops ServiceDesk Lite 2015 (Free Service CRM) is Spinso Lite. The latest version released by its developer is 1.1. This version was rated by 6 users of our site and has an average rating of 4.0.
The download we have available for ServiceDesk Lite 2015 (Free Service CRM) has a file size of 5.24 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2014-11-22 and was downloaded 618 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the ServiceDesk Lite 2015 (Free Service CRM) as malware if the download link is broken.
How to install ServiceDesk Lite 2015 (Free Service CRM) on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the ServiceDesk Lite 2015 (Free Service CRM) is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
